Order Confirmation & Shipping: Most orders are currently expected to ship within 1-3 business days and arrive in approximately 10 business days. Due to the impact of the pandemic on deliveries in certain regions, delays may occur.
Returns & Refunds: Packages returned within 14 days will receive a refund to the original payment method or in the form of store credit. If the product is received damaged or customs clearance fails due to the merchant's reasons, the refund will be issued to the original account. Other refund scenarios will be processed as store credit. For returns between 14 and 28 days, refunds will only be issued as store credit. For any order issues (including returns/exchanges), please email customer service ([email protected]) for assistance. Be sure to include the order number in your email. Normal response time is 1-2 business days. Website Return Policy.
Currency Conversion: As a UK merchant, unineed defaults to GBP (British Pounds) when opened. You will need to manually switch to USD (US Dollars) for checkout. Exchange rate adjustments may occur, and the actual product price will be based on the website's daily pricing.
